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Contact Details

Risedale School
Hipswell
Catterick Garrison
North Yorkshire DL9 4BD

Telephone: (01748) 833501
Fax: (01748) 836149
Email: enquiries@risedale.org.uk

For general enquiries please contact our Office / Reception team who will be more than happy to help and should always be contacted in the first instance. If you wish to visit, it is advisable to make an appointment so we can ensure there is someone available to meet with you.

Communication with our Parents/Carers

We communicate regularly with parents in a number of ways; by post, email, MCAS, telephone and text. In addition lots of information can be found on our website and via our social media links:

Facebook: @RisedaleFamily | Twitter: @RisedaleFamily | Instagram: @RisedaleFamily | YouTube: www.youtube.com/c/RisedaleSchool

Complaints Policy

As a school, we always try to act in the best interest of our pupils, parents and staff but know that it's not always possible to get everything right. If you have any concerns please let us know as soon as possible, by contacting the school on 01748 833501, so we can try to help. We believe that it is better for everyone if issues can be resolved at the earliest possible stage and know that many concerns can be resolved informally. We take all concerns seriously and know that there are occasions when an issue may need to be taken further and a formal complaint raised. In those cases, please follow our complaints policy and procedure to commence this process accordingly. Click here to view our Complaints Policy.

Handling complaints during the Coronavirus (COVID-19) outbreak

DfE does not expect schools to handle new or existing complaints while they are closed. Schools should, however, still engage with parents and pupils where they can. Complaints can be considered once the government confirms schools can safely reopen. Contact your local council or call the police on 101 if you’re told a child is at risk. Schools and complainants can contact DfE for more information about school complaints.

Respect

We will always act to ensure that our school remains a safe place for pupils, staff and all other members of our community. Please show our staff the respect we try our best to give you.

Requests for Paper Copies and Information

If you would like to receive any further information or hard copies of documentation from the Risedale School website please email Stephanie Blood - PA to the Headteacher Email: enquiries@risedale.org.uk . This service is provided free of charge.

Privacy Notice/Policy - General Data Protection Regulation (GDPR)

Our Privacy Notice/Policy provides information for parents/carers and pupils regarding the purposes for which personal data may be collected, held and shared. Click here to view our Privacy Notice.

Risedale Location Map

School Contact Details

Headteacher - Colin D Scott

PA to the Headteacher - Stephanie Blood

Tel: (01748) 833501 Ext: 202
Email: enquiries@risedale.org.uk

SENCO - Stacey Burke
Email: burke.s@risedale.org.uk 

Assistant SENCO - Claire McCool
Email: mccool.c@risedale.org.uk

Student Support Manager - Andrea Benson: KS4
Email: benson.a@risedale.org.uk

Student Support Manager - Samantha Wright: KS3
Email: wright.s@risedale.org.uk

Office / Reception:
Tel: (01748) 833501
Email: enquiries@risedale.org.uk

Click here to view the Risedale School map